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Revenue dictates every business decision. Companies measure success or failure based on money in minus money out. The number one reason why customer service is important in a business is that it correlates to revenue. Good customer service nurtures the relationship that is built with customers.

Original Article Source Credits: Pi World, https://www.piworld.com/

Article Written By  Joseph P. Truncale

Original Article Posted on : April 29, 2021

Link to Original Article: https://www.piworld.com/post/improve-communication-skills-by-asking-the-right-questions/

Original Article Source Credits: Training Industry, https://trainingindustry.com/

Article Written By  Jacqueline Bhavaraju

Original Article Posted on : May 21, 2021

Link to Original Article: https://trainingindustry.com/articles/content-development/how-to-use-blended-learning-for-spontaneous-upskilling/