Revenue dictates every business decision. Companies measure success or failure based on money in minus money out. The number one reason why customer service is important in a business is that it correlates to revenue. Good customer service nurtures the relationship that is built with customers.
Promotion status and current events



"Empire Management is lucky to have two of the brightest stars apart of our team. Their work ethic is unlike anything I've ever seen, can't wait to see how much they'll accomplish for years to come." - From our President Aaron Nimako. Congratulations to Chamelle & Joey for becoming the newest Account Managers at Empire.
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The Truth About Customer Service
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Improve Communication Skills by Asking the Right Questions
Original Article Source Credits: Pi World, https://www.piworld.com/
Article Written By Joseph P. Truncale
Original Article Posted on : April 29, 2021
Link to Original Article: https://www.piworld.com/post/improve-communication-skills-by-asking-the-right-questions/
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How to Use Blended Learning for Spontaneous Upskilling
Original Article Source Credits: Training Industry, https://trainingindustry.com/
Article Written By Jacqueline Bhavaraju
Original Article Posted on : May 21, 2021
Link to Original Article: https://trainingindustry.com/articles/content-development/how-to-use-blended-learning-for-spontaneous-upskilling/
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How to Coach an Employee to Communicate Better
Original Article Source Credits: Chron, https://smallbusiness.chron.com/
Article Written By NA
Original Article Posted on : May 14, 2021
Link to Original Article: https://smallbusiness.chron.com/coach-employee-communicate-better-16035.html
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